MC971695 — Dynamics 365 Field Service – Enhance Copilot experiences in the web app

We are announcing the Enhance Copilot experiences in the web app feature for Dynamics 365 Field Service. This feature introduces usability improvements for Copilot in Field Service to help your team of technicians, dispatchers, and service managers adopt and use these capabilities in their existing workflows. This feature will reach general availability on February 3, 2025. How does this affect me? Once enabled for general availability, your users can tap into enhanced Copilot side pane experien...