Viva Engage is updating email notifications for keyword monitoring with enhanced user experience and security upgrades, including supporting only Entra ID-backed emails, excluding private messages from keyword alerts, and providing more context in email subjects and bodies. Rollout begins mid-December 2024. Ensure alert recipient emails and processing rules are updated accordingly.
Applies to: Microsoft Viva
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).