Starting December 2024, Microsoft Entra will reintroduce WhatsApp as a channel for delivering MFA OTPs in India, with expansion to more countries. Users with WhatsApp will receive OTPs there, with SMS as a fallback. Organizations can disable this feature or opt for more secure methods like Microsoft Authenticator.
Applies to: Microsoft Entra
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).