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MC710214 — Removal of MFA text message delivery via WhatsApp in India

MC710214Microsoft EntraplanForChangeUpdated: 26 January 2024

Note: If your organization does not have users in India you can safely disregard this message. Meta has announced that due to an updated regulation in India not allowing over-the-top (OTT) apps like WhatsApp to be used for business communication, they will block the ability to send authentication messages via WhatsApp to users in India starting March 1st, 2024. Back in September 2023, Microsoft Entra began delivering one-time passcodes (OTP) for multifactor authentication (MFA) via WhatsApp for...

Applies to: Microsoft Entra
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).