We are announcing the ability to configure the presence sync between Dynamics Contact Center and Microsoft Teams. This feature will reach general availability on September 30, 2026. How does this affect me? Teams Presence Sync will enable admins to sync the presence status between Dynamics Contact Center and Microsoft Teams for representatives in voice conversations. What action do I need to take? This message is for awareness, and no action is required.
Applies to: Dynamics 365 Apps
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