MC1456427 — Dynamics 365 Customer Insights – Journeys - Transform customer journeys into action with record creation

We are announcing the ability to transform customer journeys into action with record creation in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 15, 2026. How does this affect me? This feature gives you a single, flexible way to create downstream records and activities directly inside the journey builder.Create records or activities from a single tile, including tasks, phone calls, leads, opportunities, or custom entity records.Use required an...

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