MC1329309 — Dynamics 365 Sales - Personalize outreach emails generated by Sales Qualification Agent

We are announcing the ability to personalize outreach emails sent by the Sales Qualification Agent in Dynamics 365 Sales. This feature will reach general availability on July 1, 2026. How does this affect me? This feature expands the Sales Qualification Agent outreach by letting teams define the outreach purpose, brand-aligned tone (matching both company voice and seller style), the call-to-action, and key messaging preferences proven to resonate with prospects. The result is more relevant, cons...