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MC1296797 — Dynamics 365 Customer Insights - Journeys - Govern agents and Copilot centrally with Dynamics 365 AI Hub (preview)

MC1296797Dynamics 365 AppsstayInformedUpdated: 30 April 2026

We are announcing the ability to use Dynamics 365 AI Hub in Customer Insights – Journeys to centrally manage Copilot and AI agents, configure safeguards, and monitor usage per environment. This feature will reach preview on May 15, 2026. How does this affect me? Dynamics 365 AI Hub is an in-product, single place to complete prerequisites, enable/disable agents, set guardrails (for example, follow-up limits or processing caps), and monitor what’s active—without switching between admin surfaces. B...

Applies to: Dynamics 365 Apps
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).