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MC1290834 — Teams Rooms sign-in failures after password reset from Pro Management Portal

MC1290834Microsoft TeamspreventOrFixIssueUpdated: 24 April 2026

Password resets via Teams Pro Management Portal may cause Teams Rooms devices to fail sign-in due to a forced password change prompt they cannot complete, leaving devices in a CannotSignIn state. Avoid resetting these passwords in PMP and manually remediate affected devices if needed.

Applies to: Microsoft Teams
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).