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MC1288532 — Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget

MC1288532Microsoft TeamsstayInformedUpdated: 15 June 2026

Microsoft Teams Customer Connect will add appointment booking from websites, rolling out May to July 2026. Customers can schedule meetings via the widget, with appointments syncing to staff Outlook calendars and Teams channels. Admins must enable and configure settings; up to 25 support agents can be assigned per tenant.

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Applies to: Microsoft Teams
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).