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MC1288532 — Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget

MC1288532Microsoft TeamsstayInformedUpdated: 7 August 2026

Microsoft decided not to proceed with enabling appointment booking via the Customer Connect widget in Teams. The feature would have allowed website visitors to schedule appointments automatically added to staff calendars. No changes will occur until admins enable this, affecting Microsoft 365 Business users and Teams admins.

Applies to: Microsoft Teams
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).