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MC1287371 — Microsoft Teams: Shared voicemails for call queues will be easier to manage

MC1287371Microsoft TeamsstayInformedUpdated: 21 April 2026

Shared voicemails for Microsoft Teams Call Queues will be managed directly in the Teams Queues app starting late April 2026, improving visibility and collaboration. Queue members can listen, read transcripts, and update voicemail status. This requires Teams Phone and Teams Premium licenses. No changes to Outlook voicemail experience.

Applies to: Microsoft Teams
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).