MC1268720 — Dynamics 365 Sales - Get integrated inbound and outbound calling with Sales Hub dialer

We are announcing the ability to get integrated inbound and outbound calling with Sales Hub dialer in Dynamics 365 Sales. This feature will reach general availability on May 1, 2026. How does this affect me? This Sales Hub dialer allows users to place outbound calls, handle incoming calls, take notes, view customer history, and automatically capture conversation intelligence. This feature allow users to perform these actions without switching apps or losing context. Key capabilities of this feat...