MC1226053 — Dynamics 365 Customer Service - Generate short‑term forecast duration up to one year

Update: Release of this feature has been postponed; we will announce a new date in the future. We are announcing the ability to generate short‑term forecast scenarios with a duration of up to 365 days (one year) in Dynamics 365 Customer Service. This feature will reach general availability on February 27, 2026. How does this affect me? This enhancement removes the previous 6-week short-term forecasting limitation, allowing supervisors to create forecasts for staffing needs up to one year in adva...