Microsoft introduces a paid Extended Service Term (EST) starting February 9, 2026, replacing the automatic grace period. At subscription end, customers can renew on time, pay for a monthly EST with prorated charges and 3% higher rates, or cancel with data retained for 90 days. Applies to Microsoft Customer Agreement subscriptions.
Applies to: Microsoft 365 suite
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).