MC1173185 — Dynamics 365 Customer Service - Intent-based suggestions has been disabled

Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be disabled. How does this affect me? All existing Intent-based suggestions customers will need to manually enable the feature. What action do I need to take? To reenable intent-based suggestion functionality: Go to the Copilot Service workspace > Workspaces > Experience profiles Select an editable experience profile (no lock symbol) Scroll down to configurat...