Message CenterNew feature

MC1166673 — Dynamics 365 Contact Center – Enhanced real-time translation

MC1166673Dynamics 365 AppsstayInformedUpdated: 6 October 2025

We are announcing the ability to use enhanced real-time translation (RTT) in Dynamics 365 Contact Center. This feature will reach public preview on October 31, 2025. How does this affect me? With this feature, you will have access to an out-of-box solution for translation services, removing the need for your own web resources in the channel settings. The global RTT settings will still be available until the general availability release. The new default settings for real-time translation include:...

Applies to: Dynamics 365 Apps
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).