We are announcing the ability to use Azure Communication Service-based SMS mobile numbers in Dynamics 365 Contact Center. This feature will reach general availability on August 1, 2025. How does this affect me? With this feature, Dynamics 365 Contact Center admins can now engage with customers in Australia, Belgium, Denmark, Finland, Ireland, Latvia, Netherlands, Poland, Sweden, and the United Kingdom. This feature enables admins to configure the following settings: Provisioning of SMS mobile nu...
Applies to: Dynamics 365 Apps
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