Message CenterNew feature

MC1107941 — Dynamics 365 Customer Insights - Journeys - Pause and resume journeys to handle unplanned events

MC1107941Dynamics 365 AppsstayInformedUpdated: 2 July 2025

We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on July 31, 2025. How does this affect me? Instead of stopping a campaign and adjusting the audience to exclude previously reached customers, you can now pause and resume journeys. This allows you to streamline customer journey management for unplanned situations such as natural disasters or periods of national mourning....

Applies to: Dynamics 365 Apps
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).