Message CenterNew feature

MC1107195 — Dynamics 365 Contact Center - Add messaging to native mobile apps

MC1107195Dynamics 365 AppsstayInformedUpdated: 1 July 2025

We are announcing the ability to reach your customers through your branded mobile application with our mobile messaging experience in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025. How does this affect me? The native software development kits (SDK) are both a native iOS and Android SDK that enable applications to start, manage, and retrieve customer communications for Dynamics 365 Contact Center. Both SDKs contain two main components: A ready-to-brand...

Applies to: Dynamics 365 Apps
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