MC1065728 — Dynamics 365 Contact Center - Recognize one of multiple entities in a single utterance

We are announcing the Recognize one of multiple entities in a single utterance feature for Dynamics 365 Contact Center. This feature allows agent designers within Microsoft Copilot Studio to attach more than one entity for recognition onto a question node, providing additional flexibility for customer self-service. This feature will reach general availability on May 30, 2025. How does this affect me? On the Microsoft Copilot Studio authoring canvas, first define and create the entities you wish...