We are announcing the Configure feedback surveys using Copilot Studio feature. With this feature you can create and manage surveys that go out to the customers after a call or conversation ends. This feature will be generally available for the voice channel on April 30, 2025. Please note, this feature will remain in public preview for all other channels. How does this affect me? Feedback surveys unify the process of configuring the surveys across channels while using the generative AI capabiliti...
Applies to: Dynamics 365 Apps
Source: mc.merill.net — data via Merill Fernando's open archive (MIT).